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Home » Return Policy

Return Policy

MakeMeChic.com is an online boutique that guarantees customer satisfaction based on our fashion style and trendy designs and proven reliability. Our QA team ensures that the products you ordered are of top quality and great function before they are packaged up and sent out to you. However, if you are not satisfied with the items you received, you may opt to return them for a refund or exchange. To do so, please submit a ticket on the order details page by clicking “Customer service”. We will do our best to resolve any issues as efficiently as possible!

30-Day Hassle-Free Return Policy:

Returns are accepted within 30 days since the delivery date.

Please make sure the goods are in perfect condition (new/unworn) with all original tags and packaging when they are returned to us. Footwear must be returned in the original shoe box without postage labels or tape attached. Anything that’s worn, damaged, washed or altered in anyway cannot be returned.

NOTE:
1. The original shipping fee and shipping charges on returns are non-refundable.
2. All the ACCESSORIES, SWIMWEAR, UNDERGARMENTS, INTIMATES and TIGHTS are non-refundable.

How do I make an Return for Exchange?

To get your preferred size/items as soon as possible and avoid the out-of-stock situation, we recommend you submit a ticket to our customer service to make the return for refund first and place a new order to get your correct items.

How do I make a Return for Refund?

  • Step 1: Log in your account and submit a ticket to let us assist you with your return procedure.
  • Step 2: Notify us which items you’d return or keep which is necessary for your return. Then you could make the return choice from:
    1) You return to the NJ address with the return authorization number that we will offer you later by yourself.
    2) You could require the prepaid return label with a flat fee of $5.99, which will be deducted from the refund. With the return label, you could make the return procedure more efficient.
  • Step 3: Package the item(s) up. Keep the items in good condition and well packaged.
  • Step 4: Send the package and provide your return tracking# for us if you choose to return by yourself.
  • Step 5: Keep tracking of the logistic info, once it has been delivered successfully to us, please kindly inform us so that we could arrange the refund for you as soon as possible.
  • Step 6: Normally please allow 5-7 business days for transit, plus an additional 7-10 business days for processing after arrival at our Fulfillment Center. You will receive a notification email once we process your refund.

Return Requirements:

  • Merchandise must be returned within 30 days of receipt.
  • Merchandise must in new/unworn condition with all original tags and packaging.
  • Footwear must be returned in the original shoe box without postage labels or tape attached. And apparel must be returned in the original plastic package with bar codes.
  • Failure to abide by the Return Policy will result in a 50% restocking fee.

All Sales Are Final for all accessories, swimwear, undergarments, intimates and tights.
Please allow 5-7 business days for transit, plus an additional 7-10 business days for processing after arrival at our Fulfillment Center. You will receive a notification email once we process your refund.

You may also return items via an insured mail service of your choice to:

MakeMeChic.com
200 Docks Corner Road, Suite 221
Dayton, NJ, 08810
USA

Once you have done the return, please inform us via ticket about your return tracking number and the courier so that we can receive the returned item and refund you in accordance with the Return Policy soon.

 

2018-08-19 00:05:30

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