Returns & Exchanges
30-Day Hassle-Free Return Policy:
Returns are accepted within 30 days since you receive the order.
However, all Sales are Final for all accessories, swimwear, undergarments, intimates and tights.
Please make sure the goods are in perfect condition and well packaged when they are returned to us. All original tags must be attached and footwear must be in its original box. Anything that’s worn, damaged, washed or altered in anyway cannot be returned.
How do I make an Exchange?
To make exchanges fast and easy, please login to our website and place a new order for the item you would like to receive in exchange. You will need to complete the checkout and make a payment, and it will be shipped to you with ground shipping within the contiguous United States.
How do I make a Return?
- Step 1: Log in your account and submit a ticket to let us know you are returning some item for a refund.
- Step 2: You may require for a return label with a flat fee of $5.99, which will be deducted from the refund.
- Step 3: Package the item(s) up. Pack the item(s) to be returned into the original parcel, enclosing your order confirmation information. If you have misplaced your invoice, simply go to My Account, clicking MY ORDERS, and select the correct order to print.
- Step 4: Send the package. Affix the printed shipping label to the package and make sure there are no other shipping labels or bar codes on it. Write down the tracking number to keep track of its progress.
- Step 5: Contact USPS for mailing.
- Merchandise must be returned within 30 days of receipt.
- Merchandise must in new/unworn condition with all original tags and packaging.
- Footwear must be returned in the original shoe box without postage labels or tape attached. And apparel must be returned in the original plastic package with bar codes.
- Failure to abide by the Return Policy will result in a 50% restocking fee.
All Sales Are Final for all accessories, swimwear, undergarments, intimates and tights.
Please allow 5-7 business days for transit, plus an additional 7-10 business days for processing after arrival at our Fulfillment Center. You will receive a notification email once we process your refund.
200 Docks Corner Road, Suite 221
Dayton, NJ, 08810
Once you have done the return, please inform us via ticket about your return tracking number and the courier so that we can receive the returned item and refund you in accordance with the Return Policy soon.